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Switch storesAfter many weeks researching types of sauna and customer experience, I decided on the Camilla .
Other companies doing similar to the Camilla but could not match the price from Heracles Wellness.
From making the order too delivery, communication was great. All info provided on delivery and installation.
Even help on picking electrician's.
Information on what oils and protective paint is given.
Delivery was easy and on time .
I went for Diy installation.
This was easy enough with two of us . Instructions were clear and understandable.
If any problems a quick email too Heracles Wellness was answered and solved .
I would make sure your electrician understands what is needed with installation of the heater. I had some that were not even interested in reading the manual or info provided .
How good is it?
The answer is simple ... It's Great.
100% recommended
Easy to use
Looks great
100% Happy
Totally recommend Heracles Wellness as a company .
Don't bother buying similar from Facebook when this is much more value for money.
I am very happy with the Camilla Sauna. I elected for the Sauna to be constructed by Heracles which I'd recommend as the fitters know exactly what they are doing and it's more than a normal DIY job. My elecrician found it trickey to wire in but once sorted the results are excellent. The Sauna is a good size and will fit 4 people easily. It heats up quickly and looks good. Great value against some others.
Had the Camilla 3-4 person sauna installed by the Heracles team — delivered and fully assembled the same day.
Our electrician needed a bit of time to get to grips with the wiring, but Abdul from customer support helped talk him through it. Abdul was helpful throughout, always quick to respond to questions.
Heats up quickly in the current weather, though we haven't tried it in winter yet so can't speak to performance in colder conditions.
Very happy to recommend Heracles.
From my initial enquiry to installation Keith from Heracles has been very helpful. The whole buying journey was smooth and customer focused. The installation team were on time and cleaned up after installing the sauna. The sauna itself is great quality and looks even better than the website photos. Highly recommend this product
Summary: A great sauna and more importantly a very good experience buying, installing and minor issue resolution.
I bought this sauna for a holiday let I own in the Lake District. Keith and the team talked me through the options particularly as this is quite an exposed location. Unlike the other companies I spoke to, they were very upfront about the work needed and costs to install above the unit purchase price.
Unit bought and arranged a few weeks ahead when I didnt have guests and I would be in the area and on hand. Team and pack arrived at the right time and installed without issue. The electrician then attended the following day from a list of recommendations who also did a straight forward ontime on price good job.
A couple of months on there was a minor issue with the door and teh huum controller, both sorted very quickly and not noticed by the holiday guests
I am sure you can buy a cheaper sauna but in this case I have no issues during and after the installation. Will use again when I need more equipment like this in future
